Sales Showrooms are open for vaccinated and medically exempt Guests | Online and phone sales for new & used vehicle sales with contactless collection plus Parts and Accessories sales | Service Departments open for inspections, servicing and repairs.
Read FAQ’s

What Happens Next

One of our friendly staff from Phil Gilbert Kia will be in touch with you shortly to complete your purchase*.

When we call you, or if you’re visiting the Dealership, please make sure to have your email receipt handy.

One of our friendly staff from Phil Gilbert Kia will be in touch with you shortly to complete your purchase*.

When we call you, or if you’re visiting the Dealership, please make sure to have your email receipt handy.

*What does the payment of the online deposit mean?

A. The payment of the deposit means that You have purchased this vehicle at the “advertised price” including government fees and charges. You now have 48 hours to enter into a written contract with Phil Gilbert Kia (“Us/We”) to document the purchase of the vehicle and to provide Us with a copy of your Driver’s licence. You must act within 48 hours of payment of the deposit or We will rescind the contract.

B. The “advertised” price is the price for which the vehicle was advertised when You paid the online deposit. The advertised price includes all government fees and charges. The advertised price does not include any additional accessories that You choose to add. Any additional accessory purchases will be itemised in the New or Used Vehicle purchase contract and added to the advertised price to make the purchase price, the final price You agree to pay.

C. If You wish to purchase more than one vehicle, You will need to pay a deposit in respect of each vehicle You wish to purchase.

What do I have to do within 48 hours of the payment of the online deposit to complete the purchase of the vehicle?

D. You must enter into a New or Used Vehicle purchase contract with Us to purchase the vehicle at the purchase price, being the advertised price, including any government fees and charges and plus the cost of any accessories You choose to add.

E. To enter into a New or Used Vehicle purchase contract within 48 hours of the payment of the online deposit You must take these steps;

  1. sign a New or Used Vehicle purchase contract provided by Us; and
  2. provide Us with a copy of your Driver’s licence.

What if I choose not to proceed to complete the purchase of the vehicle?

F. Should You fail to enter into a New or Used Vehicle purchase contract with Us within 48 hours of the payment of the online deposit, We will rescind the contract, and We will refund your online deposit to You.

G. In the case of You failing to enter into a New or Used Vehicle purchase contract with Us within 48 hours of the payment of the online deposit, your online deposit will be refunded to You. The online deposit can only be refunded to You by a direct credit to an Australian bank account held in your name.

H. To enable your online deposit refund to be processed You will need to provide Us with BSB and account details of an Australian bank account in your name. The refund will usually occur within 5 business days of your account details being provided to Us.

Phil Gilbert Kia

What terms and conditions apply to the Used Vehicle purchase contract?

I. They are detailed in the New or Used Vehicle purchase contract and will be provided to You by Us.

If you would like to speak with Phil Gilbert Kia immediately, please call 02 9735 8400, email customer@philgilbert.com.au or SMS 0448 854 615.

Alternatively you can get directions to our location.