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13 April 2018

Phil Gilbert Kia, Sydney’s Newest Kia Dealership

As you are aware, Muirs Kia has closed for business. You may have purchased your Kia from Muirs and/or have serviced your Kia at Muirs. We wanted to take this opportunity to welcome you to Phil Gilbert Kia, Sydney’s newest Kia Dealership, servicing Sydney’s Inner West and surrounds. We recently opened our new vehicle Showroom and Service centre in Croydon. We write to personally invite you to get in touch with us to discuss your motoring needs. We’re here to help. 

Phil Gilbert Kia is part of the Phil Gilbert Motor Group. In 2018 we celebrate our 30th year in business. At Phil Gilbert Kia we offer a range of products to suit your ongoing Kia vehicle needs. In addition to new and used vehicle sales, our qualified technicians provide quality and informed care for your new or used car. Whether it’s scheduled maintenance, servicing, tyres and batteries or parts and accessories, Phil Gilbert Kia is your number one choice for quality care of your vehicle.

We know you’re busy and want your Kia service experience to impact your day as little as possible. Our technicians are Kia factory trained and use all the latest Kia diagnostic servicing equipment. Many of the Muirs Kia technicians joined our team and look forward to seeing your Kia again. We offer a complimentary shuttle service as part of your Kia service to drop off or pick you up (conditions apply) or invite you to relax in our lounge and enjoy a coffee and some television, or utilise the complimentary Wi-Fi.

Below read below a list of frequently asked questions and if there are any further questions, please do not hesitate to contact our friendly Guest Experience Centre on 02 9735 8400, email customer@philgilbert.com.au or click on the link below. 

Is my Kia manufacturer’s warranty affected by the closure of Muirs Kia?

No. The seven year manufacturer’s warranty on your Kia is offered by Kia Motors Australia. The closure of Muirs Kia does not affect the manufacturer's warranty on vehicles purchased from Muirs Kia.

Is my Muirs extended warranty affected by the closure of Muirs Kia?

Some extended warranty products will be honoured by Phil Gilbert Motor Group under an agreement with Muirs Kia. An assessment will be made on a case by case basis, with regard to a specific Kia’s Service history and the warranty product purchased. Please contact us with your warranty paperwork and we will provide you with an answer for your Kia. 

I purchased a used vehicle from Muirs Kia, in the period 1 January 2018 – 28 March 2018, what can I do if a warrantable issues arises during the statutory warranty period?

For used vehicles purchased from Muirs Kia during the period 1 January 2018 – 28 March 2018, Phil Gilbert Motor Group will attend to any issues that arise and are covered by the statutory warranty. Please contact our Guest Experience Centre and we will arrange an appointment for you so that an assessment of the nature of the identified issue can be made.

I’m a Muirs Holden customer. Can you help me too?

If your Holden is still under new car warranty, it is advisable you visit a Holden Dealership who would be able to honour any issues. Please contact Holden Customer Care on 1800 033 349. Outside of your Holden’s manufacturer’s warranty period, Phil Gilbert Motor Group would be happy to help as we do service all makes and models.

What are the opening hours for Phil Gilbert Kia?

Opening Hours are as follows:

Trading Hours

SALES

Monday to Friday - 8:30 AM to 5:30 PM
Saturday - 8:30 AM to 5:30 PM
Sunday - 9:30 AM to 5:30 PM

Get Directions

Trading Hours

SERVICE

Monday to Friday - 7:30 AM to 5:00 PM
Saturday - 8:00 AM to 12:00 PM
Sunday - Closed

Get Directions

Please note, Saturday bookings are popular. To ensure that you do not miss out on your preferred date we recommend that you book Saturday services at least 2 weeks in advance.

Where can I find Phil Gilbert Kia Sales?

Phil Gilbert Kia Sales is located at 636 Parramatta Road, Croydon. Our phone number for all enquiries is 02 9735 8400. Please click here for location map and directions.

Where can I find Phil Gilbert Kia Service?

Phil Gilbert Kia Service is located at 644 Parramatta Road, Croydon. Our phone number for all enquiries is 02 9735 8400. Please click here for location map and directions.

How can I book a service for my Kia at Phil Gilbert Kia?

There are a couple of ways – you can either: Book online – click here & we’ll take you there now! 
Call our Guest Experience Centre on 9735 8400 and we’ll take your booking over the phone.

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